Privacy Policy

Last Updated: 31.10.2026

1. Data Controller

We respect your privacy. This Privacy Policy details how personal information is processed when visiting https://kranjskagora-house.si.

  • Website: https://kranjskagora-house.si
  • Property Location: Kranjska Gora, Slovenia
  • Contact Email: [email protected]

2. Personal Data Processing

Activity Data Processed Purpose Legal Basis (GDPR) Retention
Security & CDN (Cloudflare) IP address, browser headers, timestamp Protecting the website against bots/attacks and accelerating loading Art. 6(1)(f) – Legitimate interest in security Up to 30 days in edge security logs
Website Analytics (Matomo) Anonymised IP address, pages visited, device Measuring traffic to improve accommodation descriptions Art. 6(1)(a) – Consent via banner 13 months (cookies); 24 months (aggregated)
Accommodation Enquiries Name, email, dates, guest party size, phone number Responding to rental availability and reservation requests Art. 6(1)(b) – Pre-contractual steps at your request 12 months, or retained as required for guest registration laws

3. Security (Cloudflare) & Analytics (Matomo)

Traffic is protected by Cloudflare, Inc. under certified EU-US Data Privacy Framework safeguards. Website metrics are processed via Matomo Cloud on EU servers with two-byte IP masking (e.g. 192.168.xxx.xxx), ensuring no cross-site advertising or third-party profiling takes place.

4. Your Rights Under the GDPR

You maintain the right to access, rectify, or request erasure of your personal data. You may withdraw cookie consent at any time via the Privacy Settings button at the bottom of the screen. To exercise these rights, email [email protected].

You also have the right to lodge a complaint with a supervisory authority, including the Informacijski pooblaščenec in Slovenia (Dunajska cesta 22, 1000 Ljubljana, www.ip-rs.si) or the CNPD in Luxembourg.